Moving Accessories FAQ

Movement depends on the selected model. Check its control method, response, and stop method before ordering. A category description is not a promise about every model.

Check the model-specific fit notes and contact points. Plan for the actual wig, glasses, hair volume, and costume layers you will wear. We do not treat one photo as proof of universal fit.

Use the included-parts list on the selected product page. Do not assume that a remote, belt, cover, charger, or storage item is included unless it is listed for that model and variant.

Look for an original audio sample with the model, motion mode, microphone, and distance named. We do not use "silent" as a general category claim.

Runtime depends on the model, mode, battery, and test conditions. We only publish a runtime when those conditions are recorded. Continuous motion and standby time are not the same measurement.

Plan the attachment, charging, storage, movement space, and the time you need before the event. Practice walking, turning, stopping, and removing it before relying on it in a busy setting.

Processing and shipping depend on the selected model, destination, and current route. Check the live delivery information before ordering and do not treat a generic shipping range as a guaranteed event date.

Start with the model-specific care and compatibility notes, then contact support with your order number, model, variant, and a clear description of the issue. Do not mix parts between models unless compatibility is confirmed.